An AI agent handles the everyday questions using what your business knows. Anything else goes to you or your team, and it learns from how you answer.
30 days free, no credit card required
Prefer a hand getting started? We'll get you started
Curious how our AI agent answers? Message us on WhatsApp and try it
A hair salon, late in the evening. It knows the answer to the first question, not the second. Here's what that looks like in your inbox.
Even at a quarter to ten at night. The same message tells your customer the reply comes from an AI assistant and how to reach a person.
It doesn't make things up. It tells your customer a colleague will pick it up and flags the conversation for your team, with the reason attached. Complaints and refund questions go the same way.
As soon as someone on your team replies, the AI agent stays out of that conversation. Done? Hand it back to the AI.
Your reply comes back as a suggestion. Tap Use it, and the next customer who asks gets an answer straight away. Nothing is added without your OK.
Hi! Are you open on Saturday?
9:47 PMHi! We're open 9am to 5pm on Saturday.
9:47 PMThrough Meta's own sign-up screen. Already on WhatsApp Business? You keep your number, and the app on your phone keeps working.
It reads how your team has helped customers before and drafts answers from that. You approve the ones that are right.
Test it without anything reaching a customer. Start with drafts, and once you trust them, let it reply on its own.
Type or say what you need, like getting a campaign ready or changing your opening hours. The assistant does it for you and shows you what will change first.
We're open until 6pm on Saturdays from now on.
I'll update your opening hours. Your AI agent will use them right away.
Everyone works in the same conversations. You can see who's handling what and what's still waiting on a person.
See how the inbox worksAppointment reminders, order updates, and keyword replies, day and night.
See automationsBuild an opt-in list automatically and send promotions that are read by 95%+ of your customers, right when business is slow.
See our approachAfter a visit, customers get a WhatsApp message asking for a review, with a direct link to your Google page.
See how it worksThe AI agent and the assistant come with every plan, with no per-conversation fees. From €79 a month. See pricing
We always sent email newsletters with a 20% open rate. Since we started sending WhatsApp newsletters through Tobachat, it's well over 90%. We sell directly through our messages, right when things are quiet. Tobachat set up the whole process. We're very happy with it.
We mainly use Tobachat for reviews. Exactly what we needed. The system is set up so that we hear from unhappy guests before they write a review. For happy guests, leaving a review takes almost no effort.
We're always looking for ways to improve service and logistics. Through Tobachat's messaging service we keep customers updated. This takes pressure off customer service and brings us happier customers and more sales.
It starts in draft mode, so nothing reaches a customer until you've seen it.
Prefer a hand getting started? We'll get you started
